This guide is on our list, but it is not written yet. Rather than show you a blank page, here is what we can do right now.

Ask us instead

A person will answer, and your question tells us which guide to write next. You do not need to be signed in.

The short version

Enough to unblock you until the full guide exists:

Found in between the Identity and Business Hours tab in Bot Settings.

You can decide to toggle how the bot notifies you of inquiries that need your attention

Channels available are a push notification that shows up on your system tray, email notifications and coming soon are mobile notifications.

You can add a contact name, the contact type whether it is mobile or email, and the contact information for that user.

Do not forget to save!

Inbox	See how your users interact with your bot.
Train your bot	Train your bot with files
Playground	If you'd made tone changes, maybe you want to take a look at how the bot responds.
Channel	Deploy your chatbot